The F.P. Horak Co.?Pre-assessment's Aftermath

"The actual elements would direct you to talk to certain people," Krzyminski says.

Since the word "audit" carries negative connotations, one might assume that ISO auditors hope to find fault with the companies they assess. Nothing could be further from the truth, according to Krzyminski. Horak's auditor worked with the company, not against it. That's why Horak requested the same person for the actual audit—scheduled to take place this quarter.