The F.P. Horak Co.?Pre-assessment's Aftermath

Krzyminski believes that the auditor's wording is meant to keep the company cautious. Get too cocky after a pre-assessment and you're bound to become lax. Then your quality system suffers. Better to stay alert and address the auditor's concerns at the same time. That's Horak's plan.

The auditor's 14 concerns were easily fixed. For example, the auditor found a procedure that stated a document should have been updated weekly. In actuality, Horak updated the document quarterly. The company resolved the issue by changing the procedure to read "quarterly."