(Time) Zoned Out From Pre-Drupa Globetrotting —Michelson

Fearing I would have to wear the same casual clothes to the business-attire meeting that I had now worn two days, I asked the hotel front desk for directions to the nearest department store. Assuming that the men’s department might not carry tall men’s clothes, I could at the very least buy clean underwear. Off I headed. Upon my arrival, the sales clerk informed me that, in the interim, the hotel had called her store to tell me my bag had finally been delivered. How’s that for exemplary customer service? Would a U.S. hotel employee go to that same effort? I really doubt it.