Web-to-Print Portals: 12 Steps for Getting End User Buy-In, Boosting Utilization
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10) Don't over-focus on print. Users, whether internal or external, won't buy into a system that they think is too restrictive. If it doesn't provide users with the options they want or the flexibility they need to do their jobs, they won't use it. This is what prompted Toro to opt for an in-house system.
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Heidi Tolliver-Walker
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