"Malice toward none; charity for all," is a well-known Lincoln quote. We couldn't agree more! Lincoln's extraordinary empathy allowed him to greatly influence friends and foes alike, helping him rack up an impressive list of accomplishments. How empathetic are you? When you're listening to customers rant, do you go out of your way to empathize with them? Or, like many salespeople, are you waiting for them to shut up so you can make your point?
- Places:
- America
- Washington
- Yorktown
Very much alive and now officially an industry curmudgeon, strategic growth expert T. J. Tedesco can be reached at tj@tjtedesco.com or 301-404-2244.
Bill Farquharson is a respected industry expert and highly sought after speaker known for his energetic and entertaining presentations. Bill engages his audiences with wit and wisdom earned as a 40-year print sales veteran while teaching new ideas for solving classic sales challenges. Email him at bill@salesvault.pro or call (781) 934-7036. Bill’s two books, The 25 Best Print Sales Tips Ever and Who’s Making Money at Digital/Inkjet Printing…and How? as well as information on his new subscription-based website, The Sales Vault, are available at salesvault.pro.