Trade Binderies: The Laws of Justification

OK to Outsource

Three examples during Rickard's tenure have reinforced his faith in the outsourcing mantra:

• At one time, Rickard Bindery employed a delivery truck driver. When the driver passed away, Rickard re-evaluated the merit of maintaining delivery services in-house. His expenses were $70,000 a year. "I asked myself, 'why in the hell am I in the truck driving business, especially since I don't know anything about keeping a truck?' " As a result, Rickard hired a third-party trucking firm, and his outlay shrunk to just $15,000.