Trade Finishers' Strategies — Binding Matters

"To fuel our under-one-roof claim, we've got to add hardware," says Beard. "Our decentralized management structure makes it all work."

Making it Happen
Beard acknowledges that some people may wonder how his company can do so much, so well.

"Before strategically moving into finishing, we decided to create little companies within our company by empowering team leaders and giving them ownership of their particular areas," Beard explains. "For example, proven team leaders are allowed to help select their crew and priorities. Our decentralized decision-making process allows team leaders to choose whom works overtime and assist with how maintenance is scheduled. People respond to challenges and appreciate cross-training opportunities. We're not structured where line workers do the same thing over and over. We're more like Volvo, where teams build cars and take ownership of their work. Under our roof, quality is a given."