Class Is Now in Session —DeWese

Of course, I have no problem spotting these idiots. After all, I'm your all-knowing, all-seeing Mañana Man. If you are permanently arrogant, consider a career as a baseball umpire or as a U.S. Senator.

Subordinate—In this case, to make one's ego subservient to that of another. Among other things, this means that you never one-up a buyer or, for that matter, anyone. You will succeed if you never talk over or interrupt a customer or prospect.