Transcontinental Inc.: Automating the Process

To be sure, Pugliese's team at ISC had done plenty of configuration work to achieve that kind of throughput. Whereas Switch enables users to configure and execute simple workflows, Transcontinental's workflows leveraged metadata and/or handled large volumes in complex ways that required more testing and troubleshooting. "There's a lot of preparation that goes into automated workflows, and you have to troubleshoot carefully," he says. "But, once you categorize and organize and dial in the flow, it tends to work very well."