Tri-State--Reinvent and Refocus

Consider Tri-State Associated Services of Kingston, NY, currently operating three divisions: Tri-State Copy Land, Tri-State Litho and Tri-State Services. All three are branches of the second-generation, family owned business led by Frank Campagna, the company president.

Tri-State is more than a survivor, for that would indicate it has escaped the clutches of obsolescence. No, Tri-State is a classical example of the modern communications provider—a national trade printer, which specializes in work for commercial printers and print brokers, but much, much more. Now the company that started out making copies with Xerox reproduction machines is a printer of books for commercial accounts, independent publishers and self-publishers; a commercial printer and copy center for the trade; a Website designer; and a trade show coordinator, promoter and marketer. Tri-State bridged the communications gulf by introducing commercial printers, brokers and direct clients to its related services and zipping up all its needs as a single-source supplier.