Tri-State--Reinvent and Refocus

Tri-State has made a name for itself on several fronts, led by its Litho division, which caters to the oft-overlooked independent and self-publisher niches. This clientele may find the larger, public book printing conglomerates, the heavily bankrolled consolidators and worldwide superpowers, somewhat intimidating and inaccessible. Tri-State's chairman, however, is not tied up in a president's conference in Prague—he's the man ready to answer the phone or show a nervous, first-time author a printed proof of his/her lifelong labor. A finished book rather than a costly set of bluelines. He's preaching patience rather than stressing volume. The client's ability to satisfy an unknown quality, rather than a sizeable quantity, is his goal. Campagna even wrote a book on, well, printing books.