Tucker-Castleberry -- Relationships Do Matter

According to Livezey, the company tries to forge close relationships with both customers and employees. He makes it a point to know as much as he can about the people and their families, not just the perfunctory pleasantries that are most prevalent in working relationships.

"I don't want to be someone that buyers call just to get printing," he says. "I've got customers who often call me just to find out how my weekend went. They know my daughter is getting married and want to know what's going on with her. We try to become friends and true partners with our clientele.