Two Decades of Laughs with Substance --DeWese

Winners also work long hours. When it's daylight, they see customers face-to-face. When it's dark, they write up their orders and plan the next day. When winners write up orders and write specs, they don't make mistakes that screw up the plant.

Winners are supremely responsive. No customer phone call or e-mail goes unanswered for more than 15 minutes. I know it's hard, but that's why winners get the big bucks.