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Mail volume peaked in 2006 at 213 billion pieces. The effects of the shift to digital communications coupled with the impact of the recession resulted in mail volume plummeting more than 20 percent to 167.9 billion pieces last year. Over the last four fiscal years, the Postal Service reduced its size by 110,000 career positions and saved $12 billion in costs. Expenses, however, continue to exceed revenues in part due to an overstaffed workforce.
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