USPS Issues RFI for Outsourcing of NCOA Program

Costs are incurred with the printing and distribution of the PS-Form 3575 and other move related forms, management of the Internet Change of Address (ICOA) site, as well as the associated postage associated with distribution of the movers guide and mailing of the Welcome Kit to new addresses.

USPS Objectives
The USPS wishes to continue and enhance, where feasible, marketing programs that leverage the COA program to capture the potentially high-growth commercial opportunities generated when a patron files a change of address with the USPS. A strategic relationship between the USPS and a capable and compatible supplier and/or alliance partner would be designed to defray the USPS costs of the COA program and deliver meaningful revenue growth for the USPS and its partner. The USPS is uniquely positioned in its relationship and interaction with movers when processing a change of address order and seeks to create innovative and effective marketing programs designed to capture the value potential inherent in this relationship.