USPS Pushes Flats

"Flat mail productivity in plants soared to almost 78 percent in just two years due primarily to deployment of new automated flat sorting machines," Rapp notes.

As part of its plan, the USPS is turning to its clientele for help. "We will rely on customers to bar-code flats, so it's vital that we continue to find ways to increase their commitment and involve them in the rate structure planning," Rapp says.