Make 'Service' Extraordinary –Farquharson/Tedesco
September came and went without that call. October was racing by as well, and Bill felt the need to check in:
Bill: "Hi, I'm just checking on my purchase."
Them: "Oh. We haven't even ordered it yet."
Bill's thinking: &^%$#$%&
Bill (through gritted teeth): "And why is that?"
Them: "Because we need to wait until we have $2,000 in orders and we don't."
Bill Farquharson is a respected industry expert and highly sought after speaker known for his energetic and entertaining presentations. Bill engages his audiences with wit and wisdom earned as a 40-year print sales veteran while teaching new ideas for solving classic sales challenges. Email him at bill@salesvault.pro or call (781) 934-7036. Bill’s two books, The 25 Best Print Sales Tips Ever and Who’s Making Money at Digital/Inkjet Printing…and How? as well as information on his new subscription-based website, The Sales Vault, are available at salesvault.pro.
Very much alive and now officially an industry curmudgeon, strategic growth expert T. J. Tedesco can be reached at tj@tjtedesco.com or 301-404-2244.
