Von Hoffmann Corp. -- By the Book

The integration of Von Hoffmann has been noted quickly by its customers, who no longer feel the need to seek complementary services elsewhere. "I was visiting a customer last summer, and they were looking at three different sources to do one particular project," Uhlenhop says. "It had a number of pages—a four-color project complete with projection transparencies. As we talked, I told them that we had the ability to accept one purchase order for everything they needed. The job required work from our one- and two-color printing facilities, our four-color manufacturing plants, as well as the plastic printing site. They cut us one purchase order, and we gave them them a single invoice. As a result of that project, we now have 15 other products from that same client."