Waiting on 383 Sales Tips --DeWese

17) Why, oh why, are you arguing with customers? We don't argue with customers because they are always right. When they have a beef we "resolve the conflict" with great negotiating skills. Read the book titled "Getting to Yes" and you'll cure your malady.

Well, the stupid editor called and said they aren't canceling ads just so they can run this entire column. I'll tell you what I'm gonna do. If you want the remaining 383 sales tips, write me, care of this magazine, or e-mail me and I'll send the whole 400 tips to you.