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Integrating Operations
When Fritch started doing his research, however, he realized that MIS at Walsworth had been created largely in-house. The result was that every department upgraded (or not), depending on its own needs as opposed to company-wide standards.
As in many businesses, each individual department—and function—had its own priorities, producing gaps in MIS applications that frustrated “big picture” solutions to technology issues. From sales to accounting to production, there had been no fully integrated approach.
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