Walsworth Publishing: Integrating the Enterprise

So Fritch and his colleagues set out to find a way to apply the “single keystroke” principle that had eluded them thus far: one button that would connect key processes and one button that would also connect key company functions.

They studied systems designed for the printing industry—and even some that weren’t. The challenge? To acquire technology that would work seamlessly as a unit over four locations, 20 presses and 1,200 people, and make the $10 million investment they had made in hardware work even harder.