Web-to-Print: A Path to Buyer Satisfaction
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Web-to-print solutions enable print service providers to create automated pre-production checks that scan a file before the submission is complete, notifying the customer of any issues immediately. This saves the customer and the PSP valuable time and helps to ensure that the job is not delayed. According to the survey, 29 percent of print volume is received, on average, via Web-to-print solutions by print service providers offering this service. This translates to potentially 29 percent of print volume that could be automated (if it is not already). Customers using the Internet to submit jobs are able to interact with a self-service tool that puts them in control.
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Stephanie Pieruccini
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Arianna Valentini
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