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DUNN: One of the most interesting opportunities came down to two types of individuals within our respective organizations. Unisource's drivers and our press instructors spend the most amount of time at customers' plants. We heard stories how over the top Unisource's drivers are to accommodate their customers. They're typically the same drivers delivering to the same accounts. It was similar on our side with our press instructors along with our other support staff. So, it made sense to bring those two types of people together and let them call the shots to take care of our customers.
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- Companies:
- Heidelberg
- Unisource Worldwide
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