Where do E-services “Fit” in Printing?

To be part of our Preferred Partner network, you do have to go through a qualification process. You must meet minimum quality standards, plus have the ability to communicate with us electronically.

But the job is usually only on the shop floor for four or five days, and customers are not checking in every day to see where it is. When we look at the ability of our vendors to interface with us, it’s really on the job initiation and collaborative phase, and then on the back end, in invoicing the job and providing data about the job. We want the client to be able to initiate jobs, do collaborative proofing, and so on, on the creative side, and then to know when the job is shipped. And clients don’t have to pay 70 invoices from 12 different vendors. They pay one invoice, to one vendor.