William L. Davis - Donnelley's Number-one Son

R.R. Donnelley's printing operations employ 28,000 people worldwide. If Davis had his way, he would talk to each individual. But he can't. Instead, he relies on other means to stay in touch with the workforce.

"We do have a pretty good communications network within Donnelley for internal employee communications, and I am able to access that," Davis points out.