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Finally, some praise to D.J., who spends hours at the bedside of sick children and who counsels and consoles parents. You are first a great humanitarian and second a great printer.
You salespeople may be wondering, "What is the message in this column?" In turn, I will ask you, "When was the last time you, a salesperson, artfully acknowledged the professionalism or skill of one of your print buyers?" Have you ever said, "Marie, I have a lot of demanding customers, but I must say that you are among the most knowledgeable and professional."
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