Xerox, U.S. Customs Launch Campaign Against Companies Infringing on Solid-Ink Patents

“These non-Xerox inks and toners do not approach the quality and performance of genuine Xerox ink, and some products contain more heavy metal than allowed by U.S. Environmental Protection Agency guidelines,” said Kurt Schmelz, president, Xerox North American Reseller Sales (NARS). “Xerox has long fought to protect its brand and warn customers that damage caused by third party inks and toners is not covered by any Xerox warranty.”