Identifying customers’ unique needs, and providing a product that benefits those needs, will build lasting relationships.
Joseph P. Truncale, Ph.D.
How much customers value your offerings over competitors is a true gauge of loyalty. Here are tools to help identify that measure.
For successful strategy planning, leaders should gather for a well-structured session. Here are three tips.
Senior leadership teams face communication challenges in managing cross-departmental projects. Here are recommendations for success.
A study on effective companies revealed the one leadership trait that fueled success. Joseph Truncale breaks it down in this blog.
With the right collaboration, executives can make high-impact choices, empower their team, and avoid decision-making fatigue.
Inspiring employee performance doesn’t have to be complicated. Begin with these basic principles, and employee engagement will follow.
Many business leaders are still unsure how AI will impact operations. Here is one strategy to implement AI and harness its potential.
Company values are important, but can become hollow if not backed by action. Here are tips to integrate values in an effective manner.
Employees value constructive feedback and goal-setting from managers. Here are ways to create meaningful performance processes.
While strategy sets direction, a strong culture ensures talented employees thrive. Finding the right mix is essential for success.
Oftentimes, a small percentage of customers contribute to the majority of sales. This suggests the need to refocus.
Focusing marketing efforts on targeted verticals through segmentation allows for a more tailored approach. More on it here.
The “meeting after the meeting” is a common habit that undermines team alignment. Here is one strategy to help alleviate this behavior.
We want choices, yet too many choices can result in complexity and confusion. Here’s how to make effective decisions.
