There is one core issue that permeates every aspect of sales, and no one is talking about it. This week, Bill Farquharson takes it on.
The Sales Challenge
An email comes in from angry client — or so you think. Misreading tone can cause damage. But you can’t misread Bill’s advice this week.
This week, Bill Farquharson talks about one instance where a mistake led to a crazy-high response rate of a direct mail piece.
You are probably an expert in the customer service experience of a half dozen companies you buy from. But what about your own?
Two of Bill Farquharson’s young sales reps saw their fate go in different directions. Bill discusses the biggest possible reason.
This week, Bill Farquharson offers up eight words that can change how production thinks about sales.
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