Business Management - Marketing/Sales

You email a question to a customer. In responding, the client adds a name to the CC line. No big deal, unless … Find out more here.

Bad news: You’re losing a client. What you do next is an important factor to getting them back. Find out more in this week’s Sales Tip.

On this episode of The Week that Was, Muller Martini Group acquired the Hunkeler Group; and more.

As 2024 approaches, you will soon be making and breaking resolutions — all intended to drive sales. Here are five sales actions to try.

Hear from Matt Baehr of Book Manufacturers’ Institute, and Brian O’Leary, of Book Industry Study Group, on what they see coming in 2024

You are told not to make prospecting calls on Mondays or Fridays. Bill Farquharson begs you to listen to this advice. Here’s why.

At PRINTING United, the DirectMail2.0 omnichannel direct mail marketing platform was a game-changer for attendance and engagement.

In the middle of the night, you get a great idea and add it to your list. Then another. Now, you’re overwhelmed. Here’s what to do.

We all know that print gets results. But if we want to win new customers, we need to think about what interests them.

When attending physical therapy, Bill Farquharson’s doctor asked him a question all sales managers should apply to their meetings.