Business Management - Productivity/Process Improvement

‘Simple’ Tools of the Trade
February 6, 2012

Many times, owners and managers assume people should know or remember how to do something after being shown only once. But, SIMPLE TOOLS OF THE TRADE—like well-conceived systems/procedures—can pretty much guarantee a job will be done right.

Announce a Price Increase...Why?
February 6, 2012

I’ve written before on the importance of intelligent pricing and its impact on profitability. A question I often get is, “Should I announce a price increase?” My answer is, “No.” Why call attention to an increase and invite shopping around by clients?

Passing the Baton: The Right Order of Things
January 30, 2012

The prospect of passing on the business I started in 1988 has been on my mind for some time now. I believe we owe it to our children, the next generation, to help equip them to do the same for their children.

Onward and Upward, Systematically
January 23, 2012

I just finished reading “Onward,” a fascinating book by Howard Schultz, president of Starbucks. I was inspired by the way Schultz faced and acknowledged his company’s challenges. Around that same time, we lost 60 percent of our printing business almost overnight in 2009.

Orientation or Disorientation for New Hires
January 16, 2012

My orientation—should I say, my DIS-orientation—into the world of printing, in 1967, was at Kennedy Print Shop. Mr. Williamson introduced me to the shop foreman and a journeyman pressman who gave me my orientation. It went something like this:

‘Never Again!’ And Then What?
January 9, 2012

I still shake my head in disbelief when receiving phone calls from desperate business owners—ones who have previously made a resolution to change the way they’d been doing business. “I’m tired of the same old mindless errors and working 12+ hours a day to keep up!”

RIT Formally Launches Printing Standards Audit Certification
May 18, 2011

By attaining PSA Certification, printers can objectively demonstrate that they have mastered the use of standards in the workflows they operate. PSA’s development began more than a year ago when professor Robert Chung of RIT’s School of Print Media surveyed standards assessment practices with international leaders.

Sheetfed Offset, Web Offset, Digital : Defining Crossover Points
May 1, 2011

In static sheetfed, web offset and digital printing, the term “crossover” denotes the number of impressions at which a per-unit cost advantage can be gained by switching a job from one process to another. Technological advancements continue to enable companies that offer all or most of these processes to be competitive over a wider range of jobs, extending the run length crossover between processes.

OPM, Digital Publishing Solutions
March 31, 2011

Learn how OPM, decreases turnaround time and expands their automated book solutions for major publishing customers.