News

Who's Afraid of a Bad Review?
July 30, 2024 at 3:04 pm

Firing rude customers is an easy solution. But what about a bad review? Bill touches on two key points for dealing with rude customers.

Is a Lean Business Model For You?
July 25, 2024 at 9:53 am

A lean business model is a strategy that aims to increase value and minimize waste by improving processes. Is it right for you?