Congratulations go out to The Print Shop (Wisconsin Rapids, WI) for achieving the best overall loyalty rating—99 percent of its customers stated they were “Very Likely” to recommend the company to colleagues and friends based on its third-quarter performance.
AlphaGraphics’ “The New Now” branding reflects a focus on innovation and ingenuity—an ongoing evolution that ensures that the small- to mid-sized businesses and individual consumers who are the company’s clients will always have access to the latest technology and services to power their marketing programs.
Commercial printer company and personnel news from Printing Impressions’ August 2011 edition.
The top 10 percent achieved an over 91 percent print buyer loyalty score, the top third over 85 percent loyalty, average performers were in the 76-85 percent range, and the bottom third performers under 76 percent.
Set to run at participating AlphaGraphics locations across the United States during the month of July, the “AlphaGraphics Fights Hunger” drive encourages area businesses, customers and the general public to join in the non-perishable food collection efforts for local food banks.
AlphaGraphics announced several key changes to its leadership team at the worldwide headquarters in Salt Lake City. Adjustments in the areas of business development, franchise development, marketing and finance reflect the company’s focus on sales growth and expansion of services and new technologies to better serve small- to medium-sized businesses.
Regional Development Director Dave Buzza has been promoted to the position of national director of franchise development. Buzza has been influential in the signing of a record number of new franchisees into the network over the past two years.
Top performing printers achieved an 86 percent or above loyalty rating, average performers were in the 77-85 percent range, and poor performers under 77 percent. AlphaGraphics-Strongsville, OH, topped the ranking, with 96 percent of customers “Very Likely” to recommend it.
Commercial printing industry news from Printing Impressions’ February 2011 edition.
Commercial printer company and personnel news from Printing Impressions’ February 2011 edition.
