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The motel staff at the Best Western, W. Ohio St. in Chicago, was great during my recent stay for Graph Expo. But over the past month, I came to the conclusion that the United States needs to continue to raise the bar in customer service. We are all responsible for serving our fellow citizens and visitors.
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Michael Casey
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Michael Casey is the founder of Survey Advantage and strategic partner with several printer associations and franchises. By leveraging information from a printer’s estimation and production software, Mike’s business has helped hundreds of printers automate their customer feedback and lead generation process. He may be reached via e-mail or (401) 560-0311 ext. 103. Read printer case studies on the Survey Advantage Website.
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