Getting What You Paid for with an MIS

Some time ago you purchased an expensive management information system (MIS) program to manage your company’s information, but somehow most of its components are gathering dust. How’s that working for you?

One of the most interesting parts of my job is getting to speak and work with business owners and managers—all over the country—about the systems they use to run their companies. I’m no longer surprised, however, when I hear that the $60,000 MIS program a company bought months, even years, ago has been only partially implemented—the cause of much of its ongoing operational problems.