How to Steal a Customer
Customer: “Bill, sorry to tell you that I am going with another vendor. I appreciate your taking the time to provide pricing and will definitely keep you in mind for future work.”
You: “Well, Christine, I hope we can work together in the future and look forward to demonstrating the level of service that I provide my customers. I might have been more expensive on this job, but I feel that I’m worth it. Take care.”
- Categories:
- Business Management - Marketing/Sales
Bill Farquharson is a respected industry expert and highly sought after speaker known for his energetic and entertaining presentations. Bill engages his audiences with wit and wisdom earned as a 40-year print sales veteran while teaching new ideas for solving classic sales challenges. Email him at bill@salesvault.pro or call (781) 934-7036. Bill’s two books, The 25 Best Print Sales Tips Ever and Who’s Making Money at Digital/Inkjet Printing…and How? as well as information on his new subscription-based website, The Sales Vault, are available at salesvault.pro.
