My son Brandon, who had just finished a training session on our software with a new client, walked into my office the other day with a big grin on his face to relay what the client had just said during training. "Dad," he said, still grinning, "our new client told me his employees HATE the new systems."
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.