
I just finished reading “Onward,” a fascinating book by Howard Schultz, president of Starbucks, the coffee giant. It takes you step by step from Schultz’ decision to return as CEO, in order to bring the company back from the brink, onward to the company’s remarkable recovery.
What made this read so interesting for me was that at about same time our company was going through a similar situation—except for the fact that Starbucks boasts many more zeros in its sales figures and projections.

Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.