In today's fast-paced and highly competitive marketplace, printing businesses must excel in three critical areas to achieve sustained success: strategy, execution, and growth. While each of these elements is important individually, it is their intersection and alignment that truly sets a company apart. Having a clear strategy without effective execution, or focusing solely on growth without a cohesive plan, can lead to stagnation or failure. For any successful printing company, the right combination of these three factors is essential for long-term profitability and market leadership.
The Role of Strategy in Success
At the core of any successful business is a well-thought-out strategy. Strategy provides direction, focus, and a blueprint for decision-making. In most printing companies, this might mean making choices about the type of printing services to offer (e.g., offset, digital, inkjet or large-format printing), the target market (e.g., local businesses, global enterprises), and the positioning of the company in relation to competitors. A well-crafted strategy defines not only where the company wants to go but also how it intends to get there. It goes further by defining your unique competitive advantage in the markets you will serve. As Simon Sinek would describe, it helps define the “why.”
The strategy must also align with the company’s long-term vision. For example, if a printing company aims to become a leader in environmentally sustainable printing, it must invest in green technologies, partner with suppliers who share those values, and position its brand as a champion of sustainability. Without a clear and coherent strategy, businesses will struggle to maintain focus, often chasing short-term gains at the expense of long-term goals. I have seen that movie, and it does not end well.
Execution: Turning Plans into Reality
While strategy sets the course, execution is what brings those plans to life. A brilliant strategy is meaningless if it is not followed through with precise and timely execution. In many sectors of the printing industry, where margins can be tight and competition is fierce, execution is often where companies succeed or fail.
For example, a printing company might have a strategy to reduce lead times and improve customer satisfaction. To execute this, they need to ensure that their production processes are efficient, they have embraced a workflow that is designed for them, equipment is well-maintained, and employees are trained to handle the latest technologies. If there is a gap between strategy and execution — such as delays in equipment performance or poorly trained staff — the company’s results will suffer. The customer experience will decline, and the company may lose out on repeat business and referrals. In working with enterprise level accounts, these can be significant setbacks.
Effective execution also involves strong leadership and communication. Employees across all levels of the organization must understand the company’s goals and their role in achieving them. This could mean that production managers need to have a clear understanding of deadlines, sales teams need to know how to communicate the value of the company’s services to clients, and customer service representatives must ensure that issues are resolved quickly and satisfactorily. All parts of the organization need to work in harmony to execute the company’s strategic goals — alignment is critical.
Growth: The Engine of Long-Term Success
While strategy and execution are vital to achieving immediate success, sustainable growth is what ensures a company remains competitive over time. Growth can take many forms: expanding the customer base, increasing market share, developing new product lines, or entering new geographic markets. Let’s not forget stakeholder value too!
Growth, however, must be intentional and aligned with both strategy and execution. Expanding too quickly without proper infrastructure or pursuing growth in areas that do not align with the company’s core competencies can stretch resources thin and lead to operational breakdowns.
To foster sustainable growth, commercial printing companies must leverage their existing strengths while exploring new opportunities. Take care of your core business while growing adjunct services or markets. Alternatively, companies might look to grow by acquiring smaller competitors or forming partnerships to expand their capabilities without overextending themselves.
The Interdependence of Strategy, Execution, and Growth
For a printing company to thrive in today's marketplace, strategy, execution, and growth must work together seamlessly. Strategy sets the direction, execution brings it to life, and growth ensures long-term competitiveness. Neglecting any one of these elements can undermine the others. A company that executes well but lacks a clear strategy may grow in directions that are not sustainable, while a company with a solid strategy but poor execution will fail to capitalize on its opportunities.
To be successful in today’s competitive printing industry, companies must not only have a clear vision of where they want to go (strategy), but they must also have the discipline and operational excellence to achieve those goals (execution), all while constantly seeking ways to expand and innovate (growth). By mastering these three elements, printing companies can secure a leading position in the market and ensure long-term success.
That’s it. Stay curious, learn from every situation, and learn something so that you can teach it to someone else. Have fun and enjoy the ride!
Mike Philie can help validate what’s working and what may need to change in your business. Changing the trajectory of a business is difficult to do while simultaneously operating the core competencies. Mike provides strategy and insight to ambitious owners and CEOs in the Graphic Communications Industry by providing direct and realistic advice and insight, not being afraid to voice the unpopular opinion and helping leaders navigate change through a common sense and practical approach. Learn more at www.philiegroup.com, LinkedIn or email at mphilie@philiegroup.com.
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Mike Philie leverages his 28 years of direct industry experience in sales, sales management and executive leadership to share what’s working for companies today and how to safely transform your business. Since 2007, he has been providing consulting services to privately held printing and mailing companies across North America.
Mike provides strategy and insight to owners and CEOs in the graphic communications industry by providing direct and realistic assessments, not being afraid to voice the unpopular opinion, and helping leaders navigate change through a common sense and practical approach.