Listening to some business owners, you would think a march to zero errors, was a trip to Never-land. A pipe dream! "Impossible," says the faint of heart. Nevertheless, we are happy to report, there ARE a few RARE BIRDS that get close to that goal. Not to mention, those who are able to SUSTAIN, ALL non-conformance in their company, very close to zero.
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.