These days, small businesses are ecstatic about whatever good work that comes in, allowing them to keep the doors open, bills paid and customers happy!
But, here’s a scenario that still happens all too often: A customer gives your company a large, time-sensitive order, and when you’re right in the middle of fulfilling that project, those all-too-familiar words ring out that send everyone into a panic—“We’re out of (this or that)!”
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.