The Law of Diminishing Returns
So, you’re considering implementing a sustainable quality-control system for your production processes, but something is eating at you. A frequent objection I hear is: “It takes too long to do a checklist, so I would expect a diminishing return on the time I’ve invested!”
In other words, you’re thinking that the time and money you save by NOT using a Quality-Control Checklist is greater than the cost of errors incurred. OK, let’s think about that!
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.
