Strict Systems vs. ‘Big Brother’ - Part I

There’s a common theme to the arguments I often hear in opposition to the value of imposing strict systems for operating a business. They typically are along these lines:

• “It takes the humanness out of the job.”
• “It sounds like Big Brother.”
• “It might not be good for employee morale.”

During my own quest to systemize our company, I have to admit there were times I would get the same feeling—the key word here is “feeling.” What I know about feelings is, they are rarely an indicator of the real truth of a matter.