“Systemization intrudes on people’s privacy, and calling someone out for every error they make in a company is not fair. After all, we’re only human!”
How often have I heard that argument!? Yes, even I (another human) make mistakes; and no, we’re not robots. But, it’s important that all of us are held accountable for errors/non-conformances in a business.
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.