The 50% No-Show Appointment

The appointment had been on the books for a couple weeks. A time was chosen and agreed upon by all parties.

Four of us were invited, along with the organizer. We were sent calendar invites and Teams (the worst!) log in instructions.

The meeting started at 8 a.m. I was there along with two others. We waited and waited.

Nothing.

We emailed reminders.

Nothing.

Two of the four invitees were no-shows.

If you make the assumption that we are responsible grown ups whose busy lives are documented on and dictated by a calendar, you would be correct. But assumptions like, “They know about the meeting and will remember” commonly result in annoying, meeting-canceling no-shows.

So….

If you have a meeting more than a week out, make the assumption the other party(ies) have forgotten and need reminding. Send a light, “Looking forward to seeing you bright, shining face tomorrow morning” email the day before. You will be right far more than you will be wrong.

Ask any dentist or doctor you know. They’ll throw out no-show numbers that will curl your toes.

A time management nerd like me is obnoxiously on time. All Farquharsons – except, perhaps, Allison – are. We also know a thing or two about selling more in less time. There is a TON of content inside The Sales Vault on that subject. Go to SalesVault.pro or call Bill Farquharson at 781-934-7036 for information.