My wife Susan and I had lunch last week with a couple from our church—I’ll call them Gary and Michelle. While waiting for our Panera Bread sandwiches, Michelle shared with us that she had just been laid off from her job. For the past 14 years, she had been working at the top level in telecommunications, recently with a company that does business with the medical industry. It was logical to assume this type of company would be well-organized, with very sophisticated standards of operation.
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.